At DirectHomeGym-Express.sg, we always offer FREE ground shipping in Singapore with a minimum purchase of $200. We will contact you and coordinate the best location for them to be delivered/Collection. On rare occasions, certain events may delay your order. For your safety, our verification department can take 1-3 days to process an order.

Our quoted prices are inclusive of shipping and taxes in Singapore. In other words, we guarantee you only pay the price you see. Shipments to other countries except for Singapore may incur additional charges such as Value Added Tax (VAT) or Goods and Services Tax (GST).

We gladly accept major credit cards, PayNow and Cash-on-Delivery.

If you find that there's damage to the external packaging upon delivery, you have the right to reject the parcel. We will then examine the parcel and contact you for re-delivery. If there's no damage to the external packaging, but the items inside are found to be in wrong quantity, size or defective, you need to contact us for solutions.

If you need to cancel or modify your order for any reason, please contact us immediately via live chat on-site. Please include your customer order #, name, the e-mail address used for the order and the reason for cancelling or modifying. However, do note that if an order has already been shipped from our manufacturer, we may not be able to modify or cancel your order.

Items sold are considered final sale and cannot be returned.